Summary
A report on key contributors and barriers to workplace resilience, highlighting benefits of a resilience intervention.

Key Points:

  • Data collected from 3,693 people completing a pre- and post-resilience intervention diagnostic showed the following:
  • Top six factors that decrease workplace resilience are:
    • apathy, disconnect, hostility, joylessness, rumination and sadness.
  • Top six factors that increase workplace resilience are:
    • assertiveness, decisiveness, focus, fulfilment, optimism and presence.
  • Resilience interventions consist of face-to-face workshops, coaching or online education, and positively impact on every factor of resilience, growing individual resilience by an average of 35%.
  • An intervention benefits the individual and organisation by reducing risk (safety, mental health, illness, conflict) and increasing performance (physical, emotional and mental).
  • Factors that improve most post intervention are:
    • Health Awareness +30.9%, Fitness +27.6%, Purpose +26.5%, Relaxation +26.4%, Nutrition +25.5%, Sleep Quality +24.9%, Influence +23.7%, Fulfilment +22.5%, Focus +21.4%, Creativity +21.2%
  • Negative factors that reduce the most post intervention are:
    • Self-Critical -39%, Hyper-vigilance -28.8%, Worry -26.6%, Overload -25.9%, Chronic Symptoms -23.6%, Insomnia -23.2%, Sloth -22.7%, Hostility -22.1%, Self-Doubt -21.6%, Boredom -17.2%
  • There is a need to rethink mental health in the workplace and clear definitions help business leaders.
  • Examples of annual negative national economic costs of workplace cultures:
    • Absenteeism costs US$225 billion/year; Workplace bullying costs US$300 billion/year; Poor sleep compromises productivity at the cost of US$1,400 per person each year; Workplace accidents cost US$2.99 trillion; Anxiety affects 18% of adults; Overload reduces productivity in the workplace by 50%; Absenteeism costs the UK economy £8.4 billion/year.
  • Resilience interventions help achieve flow, emotional intelligence, fitness, focus and well-being, all of which contribute monetary value to an organisation in addition to reducing the above negative influences.